Refund and Return Policy

 

Discount Sales

  • No Returns or Exchanges: Our return & exchange policy does not apply to any discount sales products. Once purchased, any discount item cannot be exchanged or returned.
  • Campaign Period: No return or exchange is applicable for purchases made during any campaign or promotional period.

Return Policy

We strive to ensure that the product(s) you ordered online meet your expectations. However, if there are any issues with your order, we will address them promptly. Any product would qualify as a return if it meets any of the following conditions:

  • Major Quality Defects: Products that have significant manufacturing defects.
  • Damaged During Shipment: Products that are damaged during the shipping process.
  • Incorrect Product: Products that are the wrong item, size, or color.
  • Lost in Shipment: Products that are lost during the shipping process.

Return Process

  • Immediate Notification: You are requested to inform Customer Service immediately when the delivery person delivers your product. Please inspect the product in front of the delivery person and report any issues at that time.

Steps to Initiate a Return

  1. Contact Customer Service: Inform our Customer Service team of the issue at the time of delivery.
  2. Provide Details: Be ready to provide details such as your order number, the nature of the issue, and any supporting evidence (e.g., photos of the defect or damage).
  3. Follow Instructions: Follow the instructions provided by our Customer Service team to complete the return process.

No Refund Policy

After receiving and accepting the product, we do not offer refunds under any circumstances. Please ensure you inspect the product thoroughly upon delivery and report any issues immediately.

Contact Us

If you have any questions or concerns regarding our refund and return policy, please contact us at:

Madhushre
Email: 
Phone: 
Address:

By placing an order on www.madhushre.com, you acknowledge that you have read, understood, and agree to be bound by this Refund and Return Policy.